Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a crypto casino for us to look at? This page covers how to reach the Bitcoin Casinos team and what you can expect once you do.

How to Reach the Team

Email is the best way to get in touch. Send your message and we will route it to whoever handles that side of the site — whether that is editorial, corrections, or a general enquiry. We do not currently offer live chat or phone support for site-related questions, so email remains the fastest route to an actual answer.

A quick heads-up on what your enquiry is about — a review correction, a question about a specific offer, feedback on the site — helps us get back to you faster instead of going back and forth to figure out the right person to answer.

What You Can Contact Us About

• Review accuracy — If a bonus term, licence detail, or payout figure on one of our pages looks out of date or wrong, tell us. We rely on reader flags as much as our own checks to keep listings current.
• Questions about a specific site — If you are trying to decide between options like LuckyRollers, BetPanda, or the other casinos we cover and want clarification on something we have written, ask us directly.
• Site suggestions — If there is a crypto casino you think we should review, or a topic — wallet setup, no-KYC play, payout speed — you would like to see covered in more depth, let us know.
• General feedback — Anything about how the site works, how the rankings are presented, or how useful (or not) a page was to you.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward relevant resources, and you can also contact the National Problem Gambling Helpline directly at 1-800-GAMBLER, which operates independently of any casino or affiliate site.

What We Cannot Help With

We are an independent review and comparison site — we do not operate any casino, hold player funds, or process deposits or withdrawals. If your query is about a deposit, withdrawal, account verification, or a bonus dispute at a specific casino, that has to go through that casino's own support team, since we have no access to individual player accounts or transaction records. We can, however, point you toward general guidance on how deposits, withdrawals, and bonus terms typically work at the sites we cover — see our Best Non GamStop Casinos 2026 page for a related comparison if you are weighing up alternatives.

Similarly, we are not able to give personalized legal or tax advice. Gambling winnings and crypto transactions can both carry tax obligations in the US, and the legal status of offshore crypto casinos varies by state — for anything specific to your situation, a licensed tax or legal professional is the right person to ask, not a comparison site.

What Happens After You Send a Message

Every message is read by a real person on our team — we do not rely on automated replies to close out enquiries. We aim to respond within a couple of working days, though corrections and detailed research questions can sometimes take a little longer if we need to verify something with the casino in question first.

If your message flags an error on a page — an outdated bonus figure, a licensing detail that has changed, a broken link — we will look into it and update the relevant page if the correction checks out. We do not promise a specific outcome on every enquiry, but we do promise that someone will actually read it.

Before You Write In

A few things are worth checking first, since they cover some of the most common questions we receive:

1. Bonus terms, wagering requirements, and eligibility conditions are usually listed directly alongside each offer on our rankings — check there before assuming a figure is missing or wrong.
2. Licensing for the casinos we cover is typically offshore (Curaçao, Anjouan, or similar), not from a US state regulator — this is standard across the offshore crypto casino market and not specific to any one site.
3. Availability differs by state, and individual casinos may restrict certain US states — always confirm this directly with the casino before signing up, since we cannot guarantee access from every location.

Age and Eligibility

Every casino listed on this site is intended for adults only, at the minimum age set by that operator — 18+ or 21+ depending on the site and applicable state rules. If your enquiry relates to underage access or account use, please flag it clearly so we can prioritize it appropriately.

We appreciate readers taking the time to write in, whether it is a correction, a question, or just feedback on the site. It genuinely helps us keep things accurate and useful for the next person comparing crypto casinos.